Doris Moore of Toronto was delivered a new couch which, ostensibly due to an error by Chinese-English translation software, bore the label n****r brown. Everyone involved has apologized, though no one has gone to rehab, and Ms. Moore is not satisfied. She wants cash and apparently not just a refund:
Something more has to be done. We don’t just need a personal apology, but someone needs to own up to where these labels were made, and someone needs to apologize to all people of color. I had friends over from St. Lucia yesterday and they wouldn’t sit on the couch.
Easier solutions: Take the couch back, demand a refund and buy elsewhere. Send a note to the translation software company asking if their software is available in a “c***k yellow” package. Don’t hold a news conference and these sensitive friends from St. Lucia will never know. And it might help to take the label off the couch.